9777pp Privacy Policy

Introduction and Scope

9777pp is an online betting and casino platform operated for players in Bangladesh. We take our users' privacy seriously and are always committed to protecting their personal information.

This privacy policy explains what information 9777pp collects, why it is collected, how it is used, and how we keep it secure. This policy applies to our website 9777pp.cam, the mobile version, and all related services.

By using our site to register an account, make a deposit, place bets, or carry out any other activity, you are considered to have accepted the full terms of this privacy policy. If you disagree with any part of this policy, please stop using our services.

What Information We Collect

9777pp collects several types of information, divided into the following categories:

2.1 Personal Identity Information

Information we collect during the account registration and verification process:

• Full name (in Bengali or English)
• Date of birth (for age verification — accounts are only provided to those aged 21 or above)
• National ID card or passport details
• Personal address
• Valid email address
• Mobile number (linked to a bKash, Nagad, or Rocket account)

2.2 Financial Information

Information collected for the purpose of processing transactions:

• Payment account details (bKash, Nagad, Rocket)
• Deposit and withdrawal history
• Betting activity records
• Transaction date, amount, and method

2.3 Technical Information

Information automatically collected while you use our site:

• IP address and device identity
• Browser type and version
• Operating system information
• Site access time and session data
• Cookie and local storage data
• Browsing behaviour and click patterns

Purpose of Data Collection

9777pp collects and uses user information only for specific and legitimate purposes. These purposes are as follows:

3.1 Account Management

Information is used to create, verify, and securely manage user accounts. Confirming identity is essential to protect every player on our platform.

3.2 Financial Transaction Processing

Financial information is used to complete deposits and withdrawals via bKash, Nagad, and Rocket. This information is needed to ensure a minimum deposit of ৳200 and a minimum withdrawal of ৳1,000.

3.3 Security and Fraud Prevention

Information is used to detect and prevent unauthorised account access, financial fraud, and other harmful activities.

3.4 Service Improvement

Information is analysed to further improve the user experience, add new games and features, and enhance the overall performance of the platform.

3.5 Ensuring Responsible Gambling

Information is used to monitor players' betting behaviour in order to identify potentially problematic gambling patterns and provide support where needed.

3.6 Communication and Support

Information is used to provide customer service in Bengali via 24/7 live chat and email, and to send important notifications.

Data Security Measures

9777pp follows industry-standard technology and practices to protect your personal information. Our platform uses SSL encryption technology, which keeps all data exchanged between your browser and our servers secure.

• SSL/TLS Encryption: All data transfers are handled through encrypted channels.
• Secure Servers: Data is stored in secure data centres and protected from unauthorised access.
• Two-Factor Verification: An additional layer of security is applied when accessing your account.
• Regular Security Audits: Periodic audits are conducted to identify system vulnerabilities.
• Strict Access Controls: Only authorised staff can access user information on a need-to-know basis.

Sharing Information with Third Parties

9777pp never sells your personal information or discloses it to third parties for advertising purposes. However, information may be shared in the following limited circumstances:

5.1 Payment Processors

Financial information required to complete transactions via bKash, Nagad, and Rocket is shared with the relevant payment processor. These third parties operate under their own privacy policies.

5.2 Technology Service Providers

The minimum necessary information may be shared with trusted service providers for platform operation, hosting, and technical support. These providers operate under strict confidentiality agreements.

5.3 Legal Obligations

If we are required to disclose information due to a court order, government directive, or legal obligation, we will do so in compliance with applicable law. In such cases, we will make every effort to notify the user as far as possible.

Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the 9777pp website. Cookies are small text files stored in your browser that help improve the site experience.

• Essential Cookies: Required to maintain login sessions and security. These cannot be disabled.
• Performance Cookies: Collect analytics data to improve site speed and functionality.
• Functional Cookies: Remember your preferences, such as language or display settings.

You can control or delete cookies through your browser settings. However, disabling certain cookies may limit some site functionality.

Data Retention Period

9777pp retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:

• Account-related Information: For as long as the account is active and for the legally required period after it is closed.
• Transaction Records: For the period required under financial regulations.
• Technical Logs: For a limited period for security review purposes.
• Communication Records: For a limited period to ensure customer service quality.

Information that is no longer needed after an account is closed is securely deleted or anonymised so that the individual can no longer be identified.

User Rights

9777pp users hold the following rights regarding their personal information:

8.1 Right to Access

You may request to know what information we hold about you. We will respond to such requests in a timely manner.

8.2 Right to Correction

If any information stored in your account is incorrect or incomplete, you may request a correction. In many cases, information can be updated directly from your account settings.

8.3 Right to Request Deletion

In some cases, you may request that your information be deleted. However, it may not be possible to immediately delete all information due to legal obligations, ongoing disputes, or active transactions.

8.4 Right to Object to Processing

You may object to the processing of your information for optional purposes, such as marketing communications.

To exercise these rights, email [email protected] or contact us via live chat.

Protection of Minors

9777pp is strictly not intended for persons under the age of 21. We do not knowingly collect information from minors or provide them with accounts.

Age verification is a mandatory step in the registration process. If we have inadvertently collected information from a minor, the relevant account will be closed and the information deleted as soon as it is identified.

If you suspect a minor is using our site, guardians are requested to contact us at [email protected].

Policy Changes

9777pp may update this privacy policy from time to time. Changes may be made due to updates in applicable law, business operations, or technology.

For significant changes, we will notify users via email or account notification. Continued use of the site after changes have been made will be considered acceptance of the updated policy.

The "Last Updated" date shown at the top of this page always indicates the most recent version of the policy. Contact us to request a copy of an earlier version.

Responsible Gambling and Data Use

9777pp monitors users' betting behaviour with the aim of ensuring responsible gambling. If a user's behaviour shows signs of problematic gambling, we may take steps to provide necessary support or set limits.

Data used for this purpose is for the protection of the user and not for any advertising or commercial interest. To learn more about responsible gambling, visit our Responsible Gaming page.